All of us have been affected by the coronavirus (COVID-19) pandemic and keeping this in mind we wish to inform you of the steps we are taking when we re-open our salon
We have missed being able to offer you the treatments that we know you love, and we are looking forward to seeing you again as soon as possible.
Our priority is to keep you as safe as possible, and prior to re-opening the salon we have implemented several changes which we would like to make you aware of. During the time the salon has been shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry and are implementing all of the government guidelines we have made a number of changes in the way that we operate that you will notice when you next visit.
We have changed our consultation process to pre-screen clients to determine who is in a high-risk group. The criteria for high risk people include age and underlying health conditions.
Our consultation process will help to identify clients with symptoms of COVID-19 who will be advised not to come to the salon.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness.
If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we must cancel your appointment at short notice. We appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again.
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you encounter other clients who are just leaving.
Clients will be asked to enter the salon one at a time.
For your safety as you enter the salon we will take your temperature with a laser thermometer (no contact) if you have a temperature you will be asked to go home and consult your GP or call 119 to book a test for COVID-19.
You will be asked to use the hand sanitiser supplied at entrance to the salon after your temperature has been taken.
If you are having a tanning session once you have sanitised your hands you can take the disposable winkeze eye protection, or if you prefer you can purchase your own re-useable protective goggles.
We will not be able to store personal bottles of customers tanning lotions to help control the spread of infection.
No guests or children can attend the salon with you.
We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use to protect you from cross infection.
We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment is this is appropriate.
Please do not be surprised or upset if our staff use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks /goggles/ aprons where appropriate.
We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area between each client
We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.
Our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable, and enjoyable as possible. If you have any concerns about your treatments, please let us know and we will do what we can to satisfy you.
If possible, to the avoid handling of cash, we would prefer if you could pay for your treatment by card.
These procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them, as necessary.
Thank you for your understanding.